FAQ

📌 Chalk Markers FAQs

How do I use chalkboard markers?

  1. With the cap upright, shake the marker for 30 seconds

  2. Push the tip in and out, until the ink fills the tip

  3. Test the drawing surface to make sure it it compatible by making a small mark, letting the ink dry, and erasing.

How do I erase ink from chalkboard markers?

Chalkboard markers will erase from compatible surfaces with a bit of water and a damp cloth.

What surfaces are compatible with chalkboard markers?

Smooth non-porous surfaces work best. Examples are: 

  • glass

  • metal

  • plastic

  • granite

  • glazed ceramic

  • porcelain chalkboards

  • chalkboard contact paper paper

  • vinyl labels

  • & many more!

Can I use them on chalkboard paint?

Generally, chalk markers don’t work well on chalkboard paint. Paint tends to absorb the ink from the markers and it doesn’t erase easily. Though some brands of chalkboard paint may work, we recommend you only write on unpainted, non-porous surfaces.

I accidentally used my markers on a porous surface. How do I remove it?

On porous or semi-porous surfaces like wood, chalkboard paint or painted walls, the liquid can be absorbed into the surface and become difficult to remove.

To remove the remaining marks from a porous surface, you can try using our Chalkboard Cleaner and Eraser kit, which includes a bottle of cleaning spray, foam cleaners, and a microfiber cloth. Simply spray the solution onto the affected areas and gently scrub with the included eraser.

Is the tip reversible?

The tip for the bold chalk markers can be changed from chisel to round!

Are chalkboard markers non-toxic?

Yes - the ink is water-based, odor-free, and xylene-free. Further, our markers comply with ASTM D-4236 and EN71 manufacturing standards for toys and art supplies.

Do you test on animals?

At VersaChalk, we're committed to creating products that are safe for everyone to enjoy! Yes, that means you, your little ones, and even your furry friends! Isn't it great knowing you can trust what's in your hands? Our markers are designed with safety in mind, so you can focus on letting your creativity flow.

What is the difference between Fine and Bold tip markers?

With VersaChalk, versatility is right at your fingertips! We offer two tips for our markers, that is the Fine and Bold tip!

Fancy precision and detail? Fine tips are your go-to for intricate designs or neat handwriting. Bold tips offer striking, broad strokes - perfect for attention-grabbing signs or vibrant art! Best part? Our Bold markers have an easy-switch feature, so you can flip between bold and fine in a snap!

Where can I see more photos/videos of your markers and chalkboards?

Feel free to follow us on instagram @versachalk or head over to our Youtube channel here! to see the VersaChalk markers in action!

How do I fix my dry tip markers?

If you're finding your markers a little dry, don't worry! You can reactivate them by following these simple steps:

  1. Shake well with the cap on

  2. Point the marker upright

  3. Gently pump by pressing the top and releasing it

  4. Repeat this process until the tip fills with ink, and you're ready to get back to creating!

How long is the shelf life of the markers?

VersaChalk markers are packed with abundant ink for countless art pieces, labels, signs, and more! The lifespan of these markers depends on how you use them. We do recommend storing them upright to safeguard the ink from unnecessary flow and always cap them tightly to prevent drying out.

And if you ever find your markers running low on ink, there's no need for concern! Bring them back to life by giving them an energetic shake (cap on, point up), then gently pump the tip. Repeat until it's fully inked and ready to go!

What's the best way to store the markers?

To keep your markers in top shape, we recommend storing them upright. This prevents ink from seeping through the tips when they're not in use. And don't forget to put the cap back on securely to prevent them from drying out!

📌 Chalkboard FAQ

There are marks left after I tried to erase them - what do I do?

Use a Mr. Clean Magic Eraser and a bit of water and the ink will come off most surfaces. You can also try using ammonia-based cleaner, like Formula 409.

Are your chalkboards magnetic?

Our magnetic chalkboards are made of porcelain steel, an exceptionally durable material perfect for indoor and outdoor use. Not only can you write and draw on them with our liquid chalk markers, but you can also hang your grocery list, notes, and even photos in place using regular office magnets! We recommend using them with our VersaChalk Liquid Chalk Markers for the best experience.

Need for seasoning/prep before use

Head over to our Youtube channel to see how to properly season your chalkboard before use - link here!

Can this be used outdoors?

Looking for a chalkboard that's got it all? Try our magnetic ones, crafted from super-strong porcelain steel. Perfect indoors or out, they're not just for writing and drawing with our vibrant liquid chalk markers. You can also pin up lists, notes, and photos with everyday magnets. For the best results, pair with our VersaChalk Liquid Chalk Markers. It's time to chalk it up with VersaChalk!

📌 Contact Paper FAQ

How to install contact paper

For easy installation, follow the instructions below:

  1. Lay it Flat – Before installation, lay the paper flat for 24 hours, weighing down each corner to ensure a smooth application.
  2. Peel – Remove the paper backing to expose the adhesive.
  3. Apply – Place the paper on a smooth, non-textured surface and use your fingers or a credit card edge to push towards the edges.
To ensure your Chalkboard Contact Paper stays in place, be sure to wipe the surface clean of any dust or dirt. It's also best to choose a surface free from any cracks, dents, holes, and moisture.

📌 Order FAQ

I have a problem with the product I ordered. How can I contact your customer support team?

Please contact us or email us at info@versachalk.com with information about the problem and we’ll do our best to help!

Where do you ship?

We ship orders to all 50 states and Puerto Rico, but we also offer worldwide shipping to distributors around the globe. We’ll be offering global shipping to everyone soon, so if you are outside the USA sign up for our mailing list to stay updated!

What is the return policy?

Please see our Returns policy.

Can I change my address? 

We're unable to change the billing address on an order; however, we are able to update your shipping address as long as you reach out to us within 1 hour of placing your purchase. You can reach us at info@versachalk.com

Do you sell wholesale?

Yes - please see our Wholesale page for more information.